I wanted to say what a pleasure it was to work with Factor 3 and both of you individually. Nothing was ever too much trouble for you, you dealt with the multiple countries and multiple requests with ease, grace and with such support. It felt like you were all part of our own team, not a 3rd party supplier. It is rare to get that these days and I certainly haven’t had that for a long time. You have helped deliver one of the most successful European Symposiums the client has had and for us, ensured we had nothing to worry about on the periphery while we delivered this event.
Lex Butler, Creative Director, Wolf & White
I have worked with Toby and Factor3 on so many occasions over the years and there are many reasons for this. Factor 3 are my first point of contact when planning projects in Spain. It’s so great to work with a team that bring the kind of production values and professionalism that one comes to expect of trusted partners and is always harder to find outside the UK. Since Factor3 is made up of such a talented mix of individuals they have the local knowledge, contacts and above all creativity not only to respond to a brief, but think beyond it and provide much much more. Its not just about that, they add value to what is delivered at every turn and also provide you with peace of mind. A Destination Management Company has too bad a name in my book so I would never describe Factor3 as this, rather I see them as the most trusted and reliable partner to work with in Spain. Factor3 is true enabling partner in event delivery – if you think you know what their areas of expertise are it’s worth asking them again, because they can support events in so many ways
Ben Hawkins, Executive Producer, George P Johnson
It is hard to find a trustworthy, sympathetic and loyal partner in this business – but if you have one, you should go for it.
Within the last 7 years we have been working with Factor3 on many events – incentives as well as big events for our clients out of the automotive business.
Apart from their creativity and manpower – they do know, how to arrange whatever is necessary even with spontaneous changes. (I) am looking forward to our next projects and please do not hesitate to get in contact.
Barbara Brachoss, Managing Director, Pure Perfection
I’ve worked with Factor3 on many events and have always found them to be ultra professional in their planning and execution of all of my programmes. No matter what the scale of the event their enthusiasm to work on the project combined with their logistical ability and creativeness makes the pre-planning and on site work an absolute pleasure.
Their attention to detail is fantastic, they quickly respond to any queries and are happy to react to the constant changes inherent to event planning.
I also really enjoy working on site with them due to their calm and efficient manner of operating, adaptability to ever changing logistical needs and wonderful personalities. I can’t recommend them highly enough!
Gillian McDonald, Head of Operations, Concerto Live
What a pleasure it is working with Factor 3!!! We faced huge logistical challenges organising a group of 2500 to come to Barcelona and Factor 3 worked as part of the team and made this happen. From airport hosts, coach transfers, registration, catering, entertainment and delegate flow – nothing was too challenging! We are all very impressed by how seamless you made the process and the feedback we have had has been excellent. Thank you!!
Esther Wyatt, Logistics Director, Imagination
A massive thanks for the last few days, you pulled things out of the bag that were AMAZING with a clearly difficult venue
Mark Throup, Project Manager, Principal Global Events
Toby and Tulio have been amazing! I don’t know what I would have done without either of them! They were so flexible (particularly Toby) with all of the constant changes and demands of the group, and it was never too much trouble. With all the changes being made on a daily basis, I would not have got through it without having Toby on the end of the phone.
Tulio was a great support onsite and having him there for the Ronda trip and for the Canyoning just made everything run that much smoother. It was quite a challenge trying to please all ages on this event, however this didn’t phase Tulio and he was great with the whole family, always ensuring that everyone was happy. We had a few incidents where Barbies were lost, credit cards were found, and Tulio went out of his way to retrieve these for the family which they were so grateful for.
I also want to mention Angela, our airport host for arrivals. One of our guests left her mobile phone on the plane, and Angela worked incredibly hard to get this back for her as it contained some emergency medical contact numbers that the guest needed). Angela really did go beyond the call of duty so please do also pass my huge thanks onto her.
So, in summary, Toby and Tulio were absolutely amazing and I can’t wait to work with them both again (this time for a conference maybe …….. :))
Thank you so much!
Kerry Newsome, Project and Events Manager, Venues & Events
All in all, I thought our partnership resulted in a fantastic program. We had great feedback on the activities! Our group raved about those that included lunches; excellent restaurants, lots of charm and good food. The cooking class was a huge hit; getting their ingredients at the market and preparing the meal was so much fun! In the end, everyone seemed to have a wonderful time and that of course accomplishes the goal. I understand the challenges can be daunting and I appreciated your willingness to work through them with our group. Thanks again to your team! Together with Factor3, we were able to create some very fond memories for our group. All my best to you!
Stephanie Hoffmann, Director, Incentive Programs, Zodiac Pool Systems
The whole experience was extraordinary. This was my first Club P trip, and I was overwhelmed by the pampering – the hotel was wonderful, the food was excellent, the venues and entertainment were impressive, and we were left lacking nothing. We thoroughly enjoyed our chosen expeditions because they were operated smoothly and the guides were professional, interesting, and informative. And…we fell in love with Barcelona. We spent an additional week there to soak up the art and architecture and learn more of the culture.Our thanks to all those that made this such a memorable event!
Satisfied Attendee, Zodiac Pool Systems
We’ve worked with Factor 3 over the past three years running a technical user conference for 2000 delegates. Factor 3 have proved to be an excellent local partner in many aspects of the event, especially creative design and logistical precision and we would not hesitate to recommend them. We will certainly work with them when the opportunity arises in the future.
Catherine Hills, Operations Director, Events that Matter
I have worked with Factor 3 for over 5 years, procuring their services across the range of hospitality support, from ground transportation, hostesses, hotel booking to local resourcing. Toby and Monica both go beyond their remit and using their local knowledge always add a little bit of magic and sparkle to each event! I have worked with them in Barcelona, Madrid and Mallorca. They are my go to people.
Noreen Clifford, Jack Morton
I wanted to put our thanks formally in writing to you. Factor 3 provided an exceptional service for our Annual Global Partners’ Meeting, both during the planning phase and on-site at the event. The professionalism and creativity shown were highly appreciated. It was a true pleasure to work with you Toby. Please extend my thanks to Monica, Barbara and Paola for their hard work too and we look forward to continuing our relationship with Factor 3.
Lipika Mandal, Events Manager, Linklaters
Dear Monica, Barbara and Toby, I want to thank you on behalf of Schlumberger for your hard work, commitment and support in making both the SIS Global Forum 2014 and the EEF 2014 a success.We could not have done it without you! Once again, thanks!
Kim Demail, SIS Event Manager, Schlumberger