Toby and Tulio have been amazing! I don’t know what I would have done without either of them! They were so flexible (particularly Toby) with all of the constant changes and demands of the group, and it was never too much trouble. With all the changes being made on a daily basis, I would not have got through it without having Toby on the end of the phone.
Tulio was a great support onsite and having him there for the Ronda trip and for the Canyoning just made everything run that much smoother. It was quite a challenge trying to please all ages on this event, however this didn’t phase Tulio and he was great with the whole family, always ensuring that everyone was happy. We had a few incidents where Barbies were lost, credit cards were found, and Tulio went out of his way to retrieve these for the family which they were so grateful for.
I also want to mention Angela, our airport host for arrivals. One of our guests left her mobile phone on the plane, and Angela worked incredibly hard to get this back for her as it contained some emergency medical contact numbers that the guest needed). Angela really did go beyond the call of duty so please do also pass my huge thanks onto her.
So, in summary, Toby and Tulio were absolutely amazing and I can’t wait to work with them both again (this time for a conference maybe …….. :))
Thank you so much!